Assumption of Risk; Insurance. Customer assumes all risk of and liability for injury (including death) to any person or property and for all other risks and liabilities arising from the rental, delivery, condition, possession, maintenance, use or operation of the Customer agrees, at its own expense and at all times during the term of the Agreement, to maintain Commercial General Liability (“CGL”) insurance with limits of not less than $1,000,000 per occurrence for sums that an insured must pay as damages because of bodily injury or property damage arising out of the condition, possession, maintenance, use, operation, erection, dismantling, servicing or transportation of the Equipment. Customer and its agents will cooperate with Company and Customer’s insurers in any claim or suit arising therefrom and will do nothing to impair or invalidate the applicable insurance coverage. In addition, Customer agrees, at its own expense and at all times during the term of the Agreement, to maintain Property Insurance in an amount adequate to cover any damage to, or loss of, the Equipment. Customer’s Property Insurance must cover non-owned Equipment while in Customer’s care, custody and control. Customer agrees to add Company as an Additional Insured and Loss Payee on all insurance required by the Agreement. Customer’s CGL insurance must be primary and non-contributory with any insurance maintained by Company and must include a waiver of subrogation in favor of Company. The amount, terms and conditions of the insurance maintained by Customer must be reasonably acceptable to Company. Customer agrees to abide by all terms and conditions of all such insurance. Customer agrees to provide Company with Certificates of Insurance (“COI”) evidencing the insurance required by the Agreement. Company’s acceptance of Customer’s COI will not be deemed a waiver or modification of Customer’s insurance, indemnity, or any other obligations under the Agreement. The provisions of this Section 9 are in addition to, and do not limit, qualify, or waive any obligations of Customer under this Agreement, including but not limited to Customer’s obligations under Section 8 above. Customer’s fulfillment of its insurance obligations does not limit Customer’s liability under Section 8 above. The provisions of Section 8 above does not limit or qualify the provisions of this Section 9 or the scope of insurance coverage provided to Company as an Additional Insured or Loss Payee.
Consent to Terms & Conditions: Customer irrevocably consents to all Terms and Conditions and further agrees (on behalf of itself and its employees, guests, clients and invitees) that any liability of Pinnacle shall be limited to the amount paid for the services provided by Pinnacle. Customer shall indemnify and hold harmless Pinnacle for any liability exceeding the amount of the services provided including any statutory damages. Pinnacle shall have no liability for any consequential, indirect or other damages including for loss of business, punitive or otherwise. This limitation of liability is a condition precedent to Pinnacle accepting your business and accepting funds from you. If you do not consent to this limitation of liability and the other terms and conditions, you must notify us prior to booking and paying a deposit. Any dispute arising hereunder shall be brought solely in an arbitration under the American Arbitration Association at the AAA location closest to Pinnacle’s address of record. Customer waives any objections to arbitration, waives rights to trial by jury and consents to bring any claims arising hereunder or in relation to its engagement with or relationship with Pinnacle in an AAA proceeding as set forth herein. Pinnacle may seek injunctive relief and may be awarded attorneys’ fees for any breach of the terms and conditions including the filing of any action other than an AAA Arbitration and/or any attempt to seek damages which are in excess of the amount paid to Pinnacle for the services rendered to Customer.
Requirements: Water, Electrical, and Placement
Delivery & Placement:
The restroom trailer will be delivered via flatbed truck and must be accessible for safe towing to the designated setup location. The placement area must be clear of all hazards and obstacles, including but not limited to tree limbs, shrubs, low-hanging wires, or uneven terrain.
The trailer must be positioned on a firm, level surface such as asphalt, concrete, or a stone/gravel driveway, and in a well-lit area. Placement on grass, dirt, mud, or landscaped areas will only occur with prior approval from the customer, property manager, or event coordinator. All potential hazards must be clearly marked and properly lit. Once the trailer is set in place, it must not be moved.
Pinnacle Luxury Restrooms is not responsible for any ground damage, including but not limited to ruts, tire tracks, lawn or landscaping damage, sprinkler systems, or underground utilities. By directing placement, the customer assumes full responsibility for any resulting damage.
Electrical Requirements:
Guest Experience & Care
To ensure a clean, comfortable, and elevated experience for all guests, we kindly ask that only toilet paper be flushed—no wipes or other materials.
For the comfort and safety of all guests, smoking and open flames are not permitted inside the trailer. A minimum $250 service fee will apply if any evidence of smoking is found, including odor, ashes, or debris.
In the event that additional cleaning is required beyond standard use (including but not limited to vomit or waste outside of fixtures), a $250 service fee will be applied.
The client assumes responsibility for the care of the unit during the rental period, including any damage or excessive cleaning needs. For multi-day rentals, maintaining general interior cleanliness is the responsibility of the client unless otherwise arranged.
Overflow Policy:
To maintain proper function, cleanliness, and prevent damage to the unit, an overflow fee of $1,200 per occurrence will apply in the event of misuse, overfilling, or failure to follow provided usage guidelines. If any issue arises during your rental period (including signs of high usage, slow drainage, or potential overflow), the renter is responsible for immediately notifying our team.
Rental Agreement:
Site Requirements & Access
The delivery location must be safely accessible for service vehicles for the duration of the rental period, including delivery, servicing (if applicable), and removal.
If Pinnacle Luxury Restrooms is unable to access, service, or retrieve the unit(s) due to blocked access, locked gates, relocation, or other site restrictions, additional service or trip fees may apply. Service will be considered fulfilled if access is obstructed.
Our Service Commitment
Pinnacle Luxury Restrooms will:
Deliver unit(s) in clean, sanitized, stocked, and fully operational condition
Provide scheduled service (if included in the rental agreement)
Maintain the unit(s) under normal, intended use
Restock standard supplies during scheduled service visits
Remove the unit(s) at the conclusion of the rental period
Additional or unscheduled service requests may be accommodated for an additional fee.
Included Amenities
Each unit will arrive stocked, as applicable, with essential supplies such as:
Toilet paper
Deodorizing agents
Hand soap and running water
Paper towels
Supplies are replenished during scheduled service visits only. Additional supply requests between service intervals may incur additional charges.
Client Responsibilities
The client agrees to:
Maintain clear and safe access to the unit(s) at all times
Ensure the unit(s) remain in the original placement location
Protect the unit(s) from misuse, damage, or vandalism
Keep the surrounding area free from debris or obstructions
Units may not be moved without prior written approval.
Proper Use
To preserve the quality and function of the unit(s), only human waste and toilet paper may be disposed of in the system. Paper towels, wipes, or hygiene products are prohibited from being disposed of in the system. Improper use may result in additional cleaning, repair, or replacement charges.
Payment Terms
A non-refundable deposit (typically 50% of the total rental) is required to secure your reservation unless otherwise agreed upon in writing.
The remaining balance is due 7 days prior to your event. Failure to complete payment will result in cancellation of service. Past due balances may be subject to additional fees.
Damage, Loss, or Misuse
The client is fully responsible for the unit(s) while on site, including any damage, loss, or misuse beyond normal wear and tear.
This includes, but is not limited to: vandalism, theft, fire, vehicle impact, overturning, improper use, or unauthorized relocation.
Any damage or loss must be reported promptly. The client agrees to cover all repair or replacement costs as determined by Pinnacle Luxury Restrooms.
Service Limitations Due to Site Conditions
If service cannot be completed due to restricted access, unsafe conditions, locked gates, animals, or other factors beyond Pinnacle’s control, the service visit will be considered attempted and billed accordingly.
Liability
Pinnacle Luxury Restrooms is not responsible for injuries, damages, or losses arising from use of the unit(s) following delivery.
The client assumes responsibility for the safety of the placement location and for all activity occurring in or around the unit(s) during the rental period.
Cancellations
A 50% deposit is due to secure your booking. The deposit is non-refundable. Cancellations or reschedules must be made at least 7 days in advance of the event.
